Privacy Policy and KVKK Information Notice
Last updated: 30 October 2026
1. Data controller
Your personal data is processed by İLİKSOFT YAZILIM SANAYİ TİCARET A.Ş. as data controller under Law No. 6698 on the Protection of Personal Data (6698 sayılı Kişisel Verilerin Korunması Kanunu, "KVKK").
- Address: Üniversiteler Mah. 1606. Cad. Bilkent Cyberpark H Blok No: 11/11, Çankaya/Ankara
- MERSİS: 0473069212500001
- Email: info@iliksoft.com
- KEP: iliksoft@hs02.kep.tr
- Phone: +90 (312) 911 21 81
This text covers our websites, desktop software (OptiFormula, OptiTMR), cloud services (YemYap, HerdOnCloud, Rumimon), mobile applications and Rumimon devices.
2. What data we process and why
| Situation | Data processed | Purpose | Legal basis (KVKK art. 5) |
|---|---|---|---|
| Visiting the website | IP address, browser information, time of visit | Secure and proper operation of the site | Legitimate interest |
| Demo, quotation or information request | Name and surname, company, email, phone, your message | Answering your request | Establishment of the contract |
| Purchase and invoicing | Name and surname or company name, Turkish ID / tax number, address, email, phone, payment record | Sales, invoicing, accounting | Performance of the contract, legal obligation |
| Licence activation and check | Licence key, licence and installation ID, hardware hash, computer name, IP address | Verifying that the licence is used on one computer and within its term | Performance of the contract, legitimate interest |
| Error report | The description you write, the files you attach, licence key, company and user name, version information. In a crash report, also the computer name, plant and ration ID and the error log. The report is sent only when you press the Send button | Finding and fixing the error | Performance of the contract |
| Support | Name and surname, contact details, call notes, the screen seen during a remote connection | Solving your problem | Performance of the contract |
| Cloud services and mobile applications | Account information (name, email, encrypted form of the password), login records, business and animal data, formulations | Providing the service | Performance of the contract |
| Rumimon devices | Device ID, animal movement and rumination data, device location and connection records | Providing the animal monitoring service | Performance of the contract |
Data about animals is not personal data. However, because it can be linked to a business and therefore to a person, we protect it with the same care.
We do not knowingly collect health, biometric or other special categories of personal data. Please do not include such data in error reports and support messages.
3. Data our customers keep in the cloud
For personal data the Customer enters into YemYap, HerdOnCloud and Rumimon, such as details of employees, partners or suppliers, the Customer is the data controller and İLİKSOFT is the data processor. İLİKSOFT processes this data only on the Customer's instructions and to provide the service. These individuals should first address their requests to the Customer; İLİKSOFT assists the Customer.
4. Where data is stored and transfers abroad
4.1. All data of our cloud services, mobile applications and licence server, including backups, is stored on servers in Turkey. Your personal data is not transferred abroad.
4.2. For data processed abroad by third-party services such as Google Maps and Google Fonts, see article 6.
4.3. The formulas and files you create in our desktop software stay on your own computer; apart from the licence check and the error reports you send, they are not transmitted to us.
5. Who we share data with
We do not sell your personal data or share it for advertising. We share it only with the following parties, as far as necessary:
- Our hosting and email service providers
- Payment institution and banks (for card payments)
- Our accounting, financial adviser and legal advisers
- Shipping companies (for delivery of Rumimon devices)
- Public institutions authorised by law (on request)
6. Cookies and Google Maps
6.1. We do not use analytics, advertising or tracking cookies on our sites. Only cookies needed for the site to work (for example your language choice) are used.
6.2. Google Maps is embedded on our contact page to show the location of our office; fonts are also loaded from Google Fonts. When these load, Google may process your IP address and its own cookies. This processing is subject to Google's privacy policy: policies.google.com/privacy
6.3. You can delete or block cookies in your browser settings.
7. Retention periods
| Data | Period |
|---|---|
| Cloud account and its contents | During the subscription; 6 months after it ends (exportable for the first 90 days), then deleted |
| Trial account | 90 days after the trial ends |
| Invoices and accounting records | 10 years (Tax Procedure Law (Vergi Usul Kanunu), Turkish Commercial Code (Türk Ticaret Kanunu)) |
| Licence records | The licence period and 10 years after it |
| Demo and information requests | 2 years after the last contact |
| Support and error reports | 3 years after closure |
| Server and access logs | 2 years (Law No. 5651 (5651 sayılı Kanun)) |
Data whose period has expired is deleted, destroyed or anonymised.
8. Data security
To protect data we take technical and administrative measures such as encrypted connections (HTTPS/TLS), storing passwords in irreversible form, restricting permissions, regular backups and access logs. In the event of a data breach, we notify the Personal Data Protection Board (Kişisel Verileri Koruma Kurulu) and the affected persons as soon as possible under KVKK art. 12.
9. Your rights
Under KVKK art. 11 you have the right to:
- Learn whether your personal data is processed and, if so, request information about it
- Learn the purpose of processing and whether the data is used in line with that purpose
- Know the parties in Turkey or abroad to whom it has been transferred
- Request correction if it is incomplete or processed incorrectly
- Request its deletion or destruction
- Request that corrections and deletions be notified to the parties to whom it was transferred
- Object to a result against you arising from analysis by automated systems
- Claim compensation if you suffer damage because of unlawful processing
Users in the EU also have, under the GDPR, the right to request data portability, to request restriction of processing and to complain to the data protection authority in their country.
10. Application
You can apply in one of these ways:
- To info@iliksoft.com, from the email address registered in our systems
- To the KEP (registered email) address iliksoft@hs02.kep.tr
- By a petition with a wet signature to our address above
In your application, state your name, surname, Turkish ID number (for foreigners, nationality and passport number), address and request. We answer applications free of charge within 30 days at the latest. If you are not satisfied with our answer, you can complain to the Personal Data Protection Board (Kişisel Verileri Koruma Kurulu).
11. Children
Our services are for businesses. We do not knowingly collect data from persons under 18.
12. Changes
We may update this text. The current version is always on this page. We announce significant changes to our customers by email. If the languages differ, the Turkish text prevails.